Privacy Policy

At ActionVerse, your privacy is important to us. We respect your personal information and are committed to handling it responsibly and transparently.

This Privacy Policy explains what information we may collect when you visit our website, place an order, or interact with our services, how we use that information, and the choices available to you.

INFORMATION WE COLLECT

When you use our website or place an order with us, we may collect the following information:

Personal Information: Your name, email address, phone number, billing information, and shipping address.
Order Information: Details about the products you purchase, order history, and delivery information.
Payment Information: Payment and transaction information required to process and complete your order. Payment details may be securely processed by our third-party payment service providers.
Website & Device Information: Information about your browsing activity, device, browser, IP address, and interactions with our website. This helps us maintain, secure, and improve our website and shopping experience.

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

Process and fulfill your orders.
Confirm your orders and provide shipping and delivery updates.
Provide customer support and respond to your questions or requests.
Process payments and prevent fraudulent or unauthorized transactions.
Improve our website, products, services, and customer experience.
Understand how customers use our website so we can improve its functionality and performance.
Send promotional offers, updates, or marketing communications where you have provided appropriate consent.
Comply with applicable legal and regulatory requirements.

HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when it is necessary to operate our business and provide our services. These may include:

Payment gateways and payment service providers.
Shipping and delivery partners.
Website hosting, technology, analytics, and other service providers that help us operate our website.

We only share information that is reasonably necessary for these providers to perform their services.

PAYMENT SECURITY

Payments made through our website may be processed by secure third-party payment providers. ActionVerse does not intentionally store your complete payment card details, such as your full card number, CVV, or PIN, on our servers.

Your payment information is handled according to the security practices and policies of the relevant payment service provider.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to:

Keep the website functioning properly.
Remember certain preferences.
Understand website traffic and usage.
Improve website performance and customer experience.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.

YOUR PRIVACY RIGHTS

Depending on applicable law, you may have the right to request:

Access to the personal information we hold about you.
Correction of inaccurate or outdated information.
Deletion of your personal information, where legally permitted.
Information about how your personal information is being used.

To make a privacy-related request, please contact us using the details below:

Email:rahul@actionverse.in

THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or use services provided by third parties, such as payment providers, shipping partners, social media platforms, or other service providers.

Their privacy practices are governed by their own privacy policies. We encourage you to review their policies when using their services.

CHILDREN'S PRIVACY

Our website is intended for general audiences and is not specifically directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.